Legal
Privacy Policy
Last updated: Nov 4, 2026
Who we are
This site and its services are operated by Koi3 LLC, doing business as Khaled (“we”, “us”). Contact: hq@koi3.co.
What we collect, and why
- Docuseries waitlist. First name and email, so we can send occasional updates about the docuseries. If you tick the newsletter box, we also add you to Khaled’s newsletter on Substack. A waitlist signup alone is not a newsletter signup.
- Speaking and sponsor forms. Name, email, organization, event or company details and your message, used only to reply to your request.
- How forms are handled. Form entries are received through our hosting provider (Netlify) and sent to us by email. We may record your name, contact details and the context of your request in our customer-relationship tool (HubSpot) so we can follow up. We do not add people who have not contacted us or subscribed.
- Newsletter. If you subscribe on Substack, Substack processes your email under its own terms and privacy policy. You can unsubscribe in any email.
- Marketing emails. We send marketing emails, including follow-ups after a Khaled AI chat, only if you opt in with a box you tick yourself. Every email has an unsubscribe link and you can unsubscribe any time. Without opt-in, we reply only to your own request, and for visitors outside the U.S. we send marketing only with your express opt-in. You can ask us to delete your data at any time by emailing hq@koi3.co. We do not send text messages or make calls without your written consent.
- Khaled AI. Khaled AI is an AI built from Khaled’s work, not Khaled himself. It is hosted by Coachvox, a third party, and chats are handled by Coachvox under its terms. Koi3 LLC (doing business as Khaled) receives your name, email and chats so we can respond to you. Your chats may be stored and reviewed by Khaled and his team to improve the service and answer you. If you opt in to marketing emails, we may also use your chat topic to follow up with you about a paid 1:1 call. We do not use your chats for investment deal sourcing and do not share them with any investment group. Please don’t paste confidential cap tables, term sheets, or other nonpublic information, and don’t share passwords, health or financial-account details. We keep chat records for 12 months. To ask for deletion of your chats, email hq@koi3.co.
- Booking and payment. The 15-minute 1:1 with Khaled is a paid call. You book and pay through Linktree, and the price shows on the booking page before you pay. Linktree and its payment provider, Stripe, process your name, email and payment details under their own terms; we do not see or store your full card number. Koi3 LLC receives your name, email and booking details so we can hold the call and respond to you. Free scheduling requests sent by email are used only to reply and arrange a time.
- Linktree and social links. Linktree and the social platforms we link to run under their own policies and may collect click and device data.
- Hosting and analytics. The site is hosted on Netlify, which keeps standard server logs. This site does not use advertising pixels or tracking scripts.
How we use information
To respond to you, deliver what you asked for, run and secure the site, and meet legal duties. We do not sell your personal information.
Who we share it with
Service providers acting for us: Netlify, HubSpot, Substack, Coachvox, Google (email), Linktree and Stripe (payment processing, via Linktree). We may also share information where the law requires it or to protect rights. If we ever transfer the business, data may transfer with it.
Your choices and rights
Unsubscribe any time. Email hq@koi3.co to see, correct or delete your data. Depending on where you live you may have further rights, and we will answer within the time the law requires.
Retention
We keep records while you are subscribed or in conversation, then up to 24 months of inactivity before deleting or anonymizing them. Khaled AI chat records are kept for 12 months.
Security
We use reputable providers and reasonable safeguards. No method is 100% secure.
Who this site is for
This site is meant for visitors in the United States and is not directed to children under 13.
Changes
We will post updates here with a new date.